• E_cyber warrants products to be free from defects in workmanship during warranty period.
• All products must be sent back to E_cyber in Hong Kong for warranty.
• For items that have international manufacturerˇ¦s warranty, customer is required to reach the manufacturer service centre locally first, and he is required to contact us for any problems with the item or the warranty service.
• The warranty is valid for the original consumer purchaser only.

What the warranty does not cover

• Any product, which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
• Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
• Repair or attempted repair by anyone not authorized by E_cyber.
• Any damage of the product due to shipment.
• Removal or installation of the product.
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting the product's specifications.
• Normal wear and tear.
• Any other cause, which does not relate to a product defect.
• Removal, installation and set-up service charges by any third party.